Frequently Asked Questions

Where are the results from?

The initial search will always display results from YouTube. If you're not satisfied with the results, you can click the „load more” button at the bottom of the results list. By doing so, the search will be repeated, and additional results from SoundCloud will be included.

What download formats are supported?

YouTube results can be downloaded as MP3 (audio) or MP4 (video) files. Please note that all YouTube results are converted to the selected format before downloading, which may take a short while.

SoundCloud results can be downloaded directly as MP3 (audio) files without any conversion.

The conversion got stuck.

Please clear your browser cache and refresh the page. If that doesn't help, try using a different browser. If the issue persists, contact us using our contact form.

I'm getting an error.

Please make sure that the video is not:
• A livestream
• Age-restricted (must be viewable without login)
• Private (must be viewable without login)
• Longer than 90 minutes (longer videos may appear in search results, but cannot be downloaded)

I'm blacklisted.

This means you've reached your daily download limit. Your IP will be unblocked after 24 hours.

Where is the download saved?

You can define the download directory in your browser settings.

My question is not listed.

Feel free to use our contact form to report an error or to get in touch with us.